"The care provided by Tranquillity Care Solutions has always been excellent. Staff display an empathy with all family members. My aunt's carer has shown a great willingness to 'go the extra mile' to ensure my aunt's needs are met and her safety ensured. We are grateful to Tranquillity for the care they provide."
Mrs. T (next-of kin)
"Tranquillity Care Solutions are people who go the extra mile. I have every confidence in them."
Ms. G (service user)
"My aunt's carer has gone over and beyond what we expected of her. She has shown so many nice touches - I found a little note reminding my aunt to take her medication. We are so happy with the service."
"Dear Mrs Garnham (Sandy),
I write to thank you for all your kind attention and concern since the recent operation of my husband and myself. From the moment I phoned Teresa in your office and then spoke and met you we have received excellent and unstinting service from you all. Many, many thanks.
I have telephoned Essex Carers Support and told them how pleased we have been with the service from you.
Thank you again
June and Dave Mathews."
"You've made such a difference to my life - thank you."
"The staff are very kindly and friendly."
(service user: CQC report, June 2014)
"They do so much for me. I couldn't do without them now." (service user: CQC report, June 2014)